Okay so it's now into Friday evening and I'm looking at a ThinApp Office 2010 licensing issue (cancel that - swearing at an office licensing issue) - that I'm sure I fixed once before for another customer. I don't fancy this eating away at me, now what was it?! Ah ha...

The error I'm getting when trying to run the ThinApp is as follows:

"Microsoft Office cannot verify the license for this application. A repair attempt failed or was canceled by the user. The Application will now shut down."

This appears more to be an issue when Office 2010 (word, excel etc) are installed on the master image, then additional apps such as Visio are ThinApp'd as in my case here.

I can tell you however that Office 2010 can co-exist installed locally, then both Visio and Project ThinApp'd seperatley, all activated by KMS. This never used to work or be supported by VMware but now is and has worked for quite sometime with the latest versions of ThinApp.

The fix for me on two occasions now was the following (and assuming everything else such as KMS is working etc).

1. Go to your ThinApp project folder on your build machine

2. Open "HKEY_LOCAL_MACHINE.txt" with Notepad

3. Add the below registry entries AT THE TOP of the file, BEFORE anything else

4. Save and close

5. Rebuild your ThinApp (build.bat)

6. Delete the users sandbox environment (that is in the Thinstall directory in their profile)

7. Rejoice! Or have a drink! It now works! (If not no drink for you I'm afraid - but check the eventlog for KMS issues/MSI issues). Follow this guide as it works perfectly for me.. How to ThinApp Office 2010 SP1 on Windows 7 SP1 32-bit don't be afraid to start from scratch creating the ThinApp sometimes you may miss a step - Of course I would never do that! :-/

deleted HKEY_LOCAL_MACHINE\Software\Classes\AppID\{32820823-eb9f-42bf-badb-4482911536bb}
deleted HKEY_LOCAL_MACHINE\Software\Classes\AppID\{32f506a9-36f4-45ca-a3b7-e220e2fadcfc}
deleted HKEY_LOCAL_MACHINE\Software\Classes\AppID\{0b6faa6c-afa9-4c9f-92a9-d1b9e13e49e7}
deleted HKEY_LOCAL_MACHINE\Software\Classes\AppID\{b3fd0790-e46d-44d8-a88c-fcd99771da5e}
deleted HKEY_LOCAL_MACHINE\Software\Classes\AppID\{4918cead-10bb-4345-b406-c0096b646c24}
deleted HKEY_LOCAL_MACHINE\Software\Classes\AppID\{80f8087e-f900-4c25-b7fb-66ddf3ad2685}
deleted HKEY_LOCAL_MACHINE\Software\Classes\AppID\{2fe7e56b-8195-4c8f-a199-fde2e4e09456}
deleted HKEY_LOCAL_MACHINE\Software\Classes\AppID\{f1f1e3ad-0dff-41f3-96d0-11b3aa4f0c96}
deleted HKEY_LOCAL_MACHINE\Software\Classes\AppID\{c722abe9-52ee-45de-b7aa-1cb7f27dac05}
deleted HKEY_LOCAL_MACHINE\Software\Classes\AppID\{458b6290-216a-410c-bdc8-24008876301b}
deleted HKEY_LOCAL_MACHINE\Software\Classes\AppID\{491ccf72-9e19-45bc-8a78-5e8c8be7f464}
deleted HKEY_LOCAL_MACHINE\Software\Classes\AppID\{529c81ad-3788-4f3d-8c1c-71ccf202de21}
deleted HKEY_LOCAL_MACHINE\Software\Classes\AppID\{2b402eec-0c7f-447c-8d44-e816888b1115}
deleted HKEY_LOCAL_MACHINE\Software\Classes\AppID\{ce175ea0-8692-4968-b769-1b0029498a41}
deleted HKEY_LOCAL_MACHINE\Software\Classes\AppID\{b69b7cc0-0e89-46d0-a99e-abddd4b61743}
deleted HKEY_LOCAL_MACHINE\Software\Classes\AppID\{de5206e8-c4ad-42cc-bd53-8cbb3558e80c}
deleted HKEY_LOCAL_MACHINE\Software\Classes\AppID\{f9285c37-8314-4516-89d5-e4932dc92de6}
deleted HKEY_LOCAL_MACHINE\Software\Classes\AppID\{dce06134-5696-4fa8-b13e-51aad6def5d9}
deleted HKEY_LOCAL_MACHINE\Software\Classes\AppID\{fc4fc45c-be7e-4704-99ac-951db77b91dc}
deleted HKEY_LOCAL_MACHINE\Software\Classes\AppID\{947a7174-52b0-44f2-bfb6-7f3e07843277}
deleted HKEY_LOCAL_MACHINE\Software\Classes\AppID\{69c6e0d2-c565-4d52-9930-d46c4116f708}
deleted HKEY_LOCAL_MACHINE\Software\Classes\AppID\{aedd0615-3da5-4d6a-abde-63cedf4e80a4}
deleted HKEY_LOCAL_MACHINE\Software\Classes\AppID\{23a22094-b01e-43cf-a372-6d4ee6d9eabf}
deleted HKEY_LOCAL_MACHINE\Software\Classes\AppID\{22c493c3-99e2-45e9-a739-ee497e141be3}
deleted HKEY_LOCAL_MACHINE\Software\Classes\AppID\{d049f335-4ac7-4400-b449-c532f4876693}
deleted HKEY_LOCAL_MACHINE\Software\Classes\AppID\{8d2d2f50-cdf0-45cb-8949-9a39ade5cb7a}
deleted HKEY_LOCAL_MACHINE\Software\Classes\AppID\{3ff290b5-342b-40dd-a66b-00e76c0e5b80}
deleted HKEY_LOCAL_MACHINE\Software\Classes\AppID\{3086391e-945a-44f8-880a-24d7eee14dae}
deleted HKEY_LOCAL_MACHINE\Software\Classes\AppID\{2f9a3248-de98-4b16-b56c-0cdc2d4d3d42}
deleted HKEY_LOCAL_MACHINE\Software\Classes\AppID\{23b98090-64e4-400f-9107-921a78bc2cdd}
deleted HKEY_LOCAL_MACHINE\Software\Classes\AppID\{8d95965c-956f-4eed-a18f-cf18e6d31e88}
deleted HKEY_LOCAL_MACHINE\Software\Classes\AppID\{4530f183-15be-4eba-8bef-e68b6686b921}
deleted HKEY_LOCAL_MACHINE\Software\Classes\AppID\{7f76b468-81a6-49ec-9c38-069143206618}
deleted HKEY_LOCAL_MACHINE\Software\Classes\AppID\{37d23cc0-470c-4312-a01c-77e1c6e0ad61}
deleted HKEY_LOCAL_MACHINE\Software\Classes\AppID\{b17b4b81-bb80-4c17-871c-57d5ab14991d}
deleted HKEY_LOCAL_MACHINE\Software\Classes\AppID\{b2e79a4f-f632-43af-86dc-191cd03082ae}
deleted HKEY_LOCAL_MACHINE\Software\Classes\AppID\{ea2c0345-2c36-45d4-9692-6972ce4e96c6}
deleted HKEY_LOCAL_MACHINE\Software\Classes\AppID\{35dee61f-342b-41a2-acdb-2e207760af1b}
deleted HKEY_LOCAL_MACHINE\Software\Classes\AppID\{8c74e7e1-d44a-4cce-9ec0-144a0e037d43}
deleted HKEY_LOCAL_MACHINE\Software\Classes\AppID\{816b6d90-87e6-430f-a5fd-734be662bb55}
deleted HKEY_LOCAL_MACHINE\Software\Classes\AppID\{a5fb8c3a-6da1-4438-a6cf-44c589aa2665}
deleted HKEY_LOCAL_MACHINE\Software\Classes\AppID\{6a4a43f1-4846-4c4b-9a70-c4eac0184d97}
deleted HKEY_LOCAL_MACHINE\Software\Classes\AppID\{c3fe9663-9bde-40dd-ae25-f2f8aa2d6b1a}
deleted HKEY_LOCAL_MACHINE\Software\Classes\AppID\{26cd69c4-d593-4936-a8bb-e592816a0fad}
deleted HKEY_LOCAL_MACHINE\Software\Classes\AppID\{ad89527a-aed4-4382-be23-19be89f9d01e}
deleted HKEY_LOCAL_MACHINE\Software\Classes\AppID\{c00469cb-209b-4823-94bb-4139e48f5923}
deleted HKEY_LOCAL_MACHINE\Software\Classes\AppID\{a5ce878d-59a9-48ae-8e0a-ed717267302d}
deleted HKEY_LOCAL_MACHINE\Software\Classes\AppID\{1a821936-fee1-43a8-8222-87f4e049afb9}
deleted HKEY_LOCAL_MACHINE\Software\Classes\AppID\{a5e4db17-4067-4d19-9812-2e3b879b8a35}
deleted HKEY_LOCAL_MACHINE\Software\Classes\AppID\{712cbb5d-58be-48dc-b930-c8362f63fdee}
deleted HKEY_LOCAL_MACHINE\Software\Classes\AppID\{f986cdbd-8807-418a-adbd-b8ddbf92c590}
deleted HKEY_LOCAL_MACHINE\Software\Classes\AppID\{8abec68c-a5d1-40f5-966c-501dddf5c3fe}
deleted HKEY_LOCAL_MACHINE\Software\Classes\AppID\{cc0569bb-bde5-4d6b-ac65-b1fa7a227258}
deleted HKEY_LOCAL_MACHINE\Software\Classes\AppID\{fbdc5f1a-0b96-4b9e-8f17-df17a3dc59ef}
deleted HKEY_LOCAL_MACHINE\Software\Classes\AppID\{17e35d4e-df3a-4a2b-83be-a1b17e710e8a}
deleted HKEY_LOCAL_MACHINE\Software\Classes\AppID\{a1971a89-4e84-41d9-b3e0-18a109146bff}
deleted HKEY_LOCAL_MACHINE\Software\Classes\AppID\{f4bc39d7-c2c0-40f1-8e59-fe9bd797d755}
deleted HKEY_LOCAL_MACHINE\Software\Classes\AppID\{0b753f3d-cf41-42b6-8289-b7a8d334e8f9}
deleted HKEY_LOCAL_MACHINE\Software\Classes\AppID\{9d9abca5-0a0b-485a-a962-d1b983ec8274}
deleted HKEY_LOCAL_MACHINE\Software\Classes\AppID\{d19d1258-ada6-40e1-b4d6-5d160e2ebfc9}